Terms & conditions

Kalra Electricals, WZ-192, Main Road, Palam Colony, New Delhi - 110045. GSTIN 07ANYPK1343B1Z2. Contact: ekalra2911@gmail.com.

All prices are in Indian rupees (₹) and include 18% GST, unless the product page says otherwise. Prices and offers can change without notice. The price you see at checkout when you place the order is the price you pay. Some products show "Call to order" and can only be ordered by phone or WhatsApp.

• An order is accepted when the shop confirms it. We may decline an order, for example if an item is out of stock or we cannot deliver to your area. You will see the reason on your order.
• You need to sign in with a verified email and give a correct name, phone number and address.
• To keep the shop fair for everyone, we may limit how many orders one customer can place in an hour.

You can pay by Cash on Delivery (only in some areas and up to ₹10,000) or choose Pay at shop. Online payment will be added soon. Payment options can be switched on or off by the shop.

A first-order discount of 2% or a big-order discount of 3% (orders of ₹40,000 or more) may apply. You get whichever is bigger, never both. Free gifts are offered while the offer runs and can change or end at any time.

Please read our Shipping & Delivery, Returns & Refunds and Warranty pages. They are part of these terms.

We try to keep product details, photos and specifications correct. Colours on a screen can look different from the real product. If you find a mistake, please tell us.

Keep your sign-in details safe. You are responsible for what happens under your account. Please do not misuse the website or try to break into it.

We are not responsible for delays or losses caused by things outside our control. These terms follow the laws of India, and the courts of Delhi decide any dispute. We may update these terms, and the date at the top shows the latest version.